Terms & Conditions

General Terms

  1. GREEN HOUSE INDIA ENTERPRISE will deliver the product ordered through the website ‘www.hooghlybazaar.com’ / application ‘HooghlyBazaar’ on the time slot specified by the customer.
  2. The invoice of the ordered product will be provided to the customer after successfully completed the order.
  3. Order can be placed round the clock every day. Customers can opt delivery slot from the multiple options as per their requirement.
  4. Delivery of the product may be delayed due to unavoidable circumstances like Traffic congestion, bad weather, law and order etc.
  5. The images of the products are representational purposes only and may vary from the actual one.
  6. In any unavoidable circumstances, if any product suddenly becomes unavailable in the stock, then GREEN HOUSE INDIA ENTERPRISE (website ‘www.hooghlybazaar.com’ / application ‘HooghlyBazaar’) holds full right to cancel the order.
  7. For any further query, customer can contact us on : +918167777277, e-mail : info@hooghlybazaar.com.

Cancellation and Return Policy

  1. Request for cancellation of order should be submitted within 10 (ten) minutes of placing order through e-mail at info@hooghlybazaar.com or over contact no. +918167777277. No cancellation request will be entertained after 10 (ten) minutes from the time of placing of the order. Orders containing perishable items can’t be returned or cancelled.

 

  1. GREEN HOUSE INDIA ENTERPRISE (website ‘www.hooghlybazaar.com’ / application ‘HooghlyBazaar’) provides replacement within 3 (three) days of delivery and refund within 10 (ten) working-days in case of returned product due to any quality issue of products and also in case of cancelled order.

 

  1. GREEN HOUSE INDIA ENTERPRISE (website ‘www.hooghlybazaar.com’ / application ‘HooghlyBazaar’) is liable to alter / change the products in case of wrong delivery or defective products.
  1. Customers must check the products in the package immediate after delivery. For any issue, they should contact us on : +918167777277 within 1 (one) hour from the time of delivery. No complaint will be entertained after 1 (one) hour from the time of delivery of the product.

 

5. Price of returned products will be refunded directly to the Bank Account of the customer through Internet Banking / UPI within 10 (ten) working-days from the date of return of the product.

Shipping Policy

  1. After placing of successful order and making payment in respect of the order, GREEN HOUSE INDIA ENTERPRISE will prepare the order for shipping within 1 (one) hour or as soon as possible from the time of placing of the successful order.

 

  1. Shipping and delivery of the order will be made through our (GREEN HOUSE INDIA ENTERPRISE) dedicated Shipping Team or by our Delivery / Courier Partner.

 

  1. The invoice of the ordered product will be provided to the customer along with the product package at the time of delivery.

 

  1. It is our responsibility to reach the order safely to customer’s shipping address. Customers are requested check the products in the package immediately after delivery. For any issue, they should contact us on : +918167777277 / e-mail : info@hooghlybazaar.com or support@hooghlybazaar.com within 1 (one) hour from the time of delivery. No complaint will be entertained after 1 (one) hour from the time of delivery of the product.

 

  1. Delivery of the product may be delayed due to unavoidable circumstances like traffic congestion, bad weather, law and order etc. Our valued customers are requested to bear with us in such adverse situation.

 

  1. In any unavoidable circumstances, if any product suddenly becomes unavailable in the stock, then GREEN HOUSE INDIA ENTERPRISE (website ‘www.hooghlybazaar.com’ / application ‘HooghlyBazaar’) holds full right to cancel the order.

 

  1. For any further query, customer can contact us on : +918167777277, e-mail : info@hooghlybazaar.com / support@hooghlybazaar.com.